FAQs

How do I change lenses?

Watch the tutorial video here

How are Pela Vision Sunglasses and Lenses Eco-Friendly?

Most conventional sunglasses are not recycled and end up in landfill.  Pela Vision Sunglasses and Lenses biodegrade in anaerobic landfill environments, as per ISO15985 and ASTM D5511 standards, so they won’t pile up as waste like conventional sunglasses. Or better yet, send your old ones back to us through our Pela 360 Program and we will upcycle or recycle them and keep them out of the landfill.

Can Pela Vision Sunglasses be composted?

Pela Vision Sunglasses and Lenses cannot be composted but will biodegrade in landfill environments.

How do I dispose of my Pela Vision Sunglasses?

Pela Vision Sunglasses and Lenses will biodegrade in a landfill environment so once you no longer want your sunglasses, you can dispose of them as you would any other item and rest easy knowing your sunglasses won’t be a burden on the environment. You can also send your sunglasses back to us through our Pela 360 Program and we will upcycle or recycle them for you!

Are Pela Vision Sunglasses polarized?

In order to make Pela Vision Sunglasses 100% biodegradable, the lenses are made out of a material that is not compatible with polarization.

Are Pela Vision Sunglass frames compatible with prescription lenses?

Yes! Pela Vision frames were built to allow lenses to be easily swapped out for prescription lenses or our blue light filtering lenses.

Is the Blue Light Protection Lens Kit compatible with older models of Pela Vision sunglasses?

No. The Pela Vision Blue Light Protection Lens Kit for Bonito is compatible with Bonito sunglass frames only and the Blue Light Protection Lens Kit for Sulu is compatible with Sulu sunglass frames only.

Can I buy only the Blue Light Protection Glasses?

Blue Light Protection Lens Kit is currently only offered as lenses that can replace Pela Vision sunglass lenses. Blue Light Protection Glasses with frames are not currently offered.

 

Refunds and Exchanges

Can I return my Pela Vision Sunglasses?

Yes. If you are not satisfied with your Pela Vision Sunglasses, or your sunglasses have any defects, please email us at hello@pelavision.com within 90 days of purchase and we will happily refund your purchase.

Customer is responsible for costs of postage as our free shipping does not cover exchanges or returns.

Can I exchange my Pela Vision Sunglasses for a different color or style?

Yes. Please email us at hello@pelavision.com within 90 days of purchase and we would be happy to exchange your sunglasses. 

Customer is responsible for costs of postage as our free shipping does not cover exchanges or returns.

 

Shipping

How much does shipping cost?

Free shipping in Canada & USA on orders over $20.  We are pleased to offer free standard shipping in Canada & USA on all orders over $20 as a thank you for supporting Pela™ and eco-friendly products. We truly appreciate your support! Free standard shipping applies to purchases of items on our website. Canada and USA orders under $20 ship for a flat rate. Free International Shipping on Most Orders Over $20 International Shipping on orders under $20 is a flat rate depending on country. We also offer faster shipping options for flat rates ranging from $7 to $9 depending on the destination country.

Do you ship internationally?

Yes, we ship to almost anywhere in the world!

 

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